review: dutch bros. coffee

February 14, 2008 by Molly Smith  

With the recent opening of a Dutch Bros. Coffee drive-through stand in Walla Walla, coffee drinkers were presented with yet another option for getting their caffeine fix.

The drive-through stand, located at 630 SE 9th Street in the parking lot of the Super 1 Foods, is the 121st store in the Dutch Bros. Coffee Co. franchise.

First created in 1992 by brothers in Grants Pass, Ore., the coffee franchise has grown quickly over the past few years. Although the majority of the stores are in Oregon, stands can be found in five other states across the Pacific Northwest. There are currently five stands in eastern Washington and there are plans for more in the coming months.

The popularity of Dutch Bros. is in large due to the company’s commitment to customer service. All stands are locally owned and operated and employees make it a priority to get to know their customers.

“The employees recognize you and remember your name and they have conversations with you while making your drink,” said first-year Ali Spangler, a native of Newport, Ore.

“The employees at the Dutch Bros. in Walla Walla remembered me after the second time I went there,” said Spangler, suggesting that the new coffee stand in Walla Walla may soon develop a local following.

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About Molly Smith


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